Frequently Asked Questions

Designing a home is personal—it’s about how you live, gather, rest, and make memories. Our full-service, flat-rate approach is designed to feel calm, clear, and supportive, so you can enjoy the process while we thoughtfully guide every detail. The FAQs below share how we work, what’s included, and the values that shape our approach. Our hope is that this offers a sense of ease, trust, and partnership as we create a home that feels deeply yours—comfortable, timeless, and beautifully lived-in.

We look forward to creating a home that feels like a deep breath the moment you walk in the do.

  • What does your flat-rate full-service fee include?

    Our flat-rate fee includes the complete design process from start to finish—concept development, selections, drawings, sourcing, builder or contractor coordination, procurement oversight, installation, and final styling.

    What is not included in the flat-rate fee?

    The flat-rate covers our design and design implementation services. Furnishings, fixtures, materials, artwork, window treatments, and décor are purchased separately at designer pricing, along with standard shipping, receiving, and delivery fees.

    Do you accept smaller projects or single rooms?

    We specialize in comprehensive, multi-space or full-home projects where we can create continuity and a meaningful transformation. For smaller scopes, we may recommend our consultation services.

  • How is the flat-rate fee determined?

    Our flat-rate is based on the number of spaces included and the planned interior investment. This ensures the design and furnishings are aligned in both scope and quality.

    Why do you ask for a planned interior investment before quoting a fee?

    The interior investment guides the level of furnishings, materials, and customization. Knowing your comfort range ensures we design toward your goals—not assumptions.

    What is a typical furnishings investment?

    Every home is unique, but many clients allocate 15–35% of the home’s value toward furnishings, window treatments, lighting, and décor. We’ll guide this based on the spaces included and the level of finish desired.

  • How does furniture purchasing work?

    We source furnishings at designer net cost and set a procured price that reflects a modest cost-plus structure. This typically results in 15–35% savings below standard retail while ensuring quality, access, and customization.

    Can I shop on my own?

    To ensure a cohesive, high-quality result and seamless installation, furnishings are purchased through Powder Point Interior Design. This also ensures consistent finishes, proper scale, and full project coordination.

  • How many design revisions are included?

    Each space includes one round of revisions. Additional revisions or alternative schemes can be added with a simple change order.

    Can I be involved in selecting every item?

    Yes—your input matters. We gather your preferences early, then present fully curated selections for your review to maintain clarity, quality, and a cohesive design. You give the final sign-offs.

    Can I continue gathering inspiration during the project?

    We love initial inspiration. Once the design direction is established, we ask clients to pause new sourcing to maintain clarity, flow, and cohesion.

  • Do you work with our builder or contractor?

    Yes—we collaborate closely to ensure the design is executed accurately. We provide specifications, finish schedules, and walkthroughs as needed.

    Do you supervise construction?

    We guide all design-related decisions and coordinate with trades, but we do not supervise labor. Your contractor remains responsible for construction execution.

  • Are shipping, receiving, and installation included?

    Shipping and receiving are billed separately at cost. We manage receiving, inspection, scheduling, and installation as part of our service.

    What happens if something arrives damaged or delayed?

    We handle communication with vendors, replacements, troubleshooting, and re-delivery coordination.

    How long does a full-service project take?

    Most projects range from 4–9 months, depending on scope and procurement timelines. A schedule is provided at the start.

  • Do you work outside of Blowing Rock, NC?

    Yes. Travel and receiving logistics are customized based on project location and timeline.

    How do design presentations work for remote projects?

    We believe the design experience is most meaningful when shared in person. For all full-service projects, we travel to you to present both the Concept Presentation and the Design Development Presentation. This ensures we can walk you through materials, scale, finishes, and the overall vision together — the same way we would locally.

    Do you come to the home to measure?

    Yes. Before any furnishings are procured, we complete on-site measurements and field verifications in person. This ensures accuracy for custom upholstery, window treatments, rugs, case goods, and built-ins. Precise measurements are essential to achieving a successful final installation.

    How does installation work for remote projects?

    We coordinate with local receivers and trades, oversee deliveries, schedule installation, and travel back for the full furniture install and final styling. Your experience remains full-service and meticulously handled.

    Whether we’re working in the mountains, by the coast, or across state lines, our process remains hands-on, detail-driven, and deeply personal from beginning to end.